FAQ
Top 3 Questions
Returns within Germany are free of charge and must be made within 14 days of receiving the goods. If you have a customer account, you can easily download the return label from your account area. Guest customers should contact our customer service to receive a return label. Unfortunately, for returns from abroad, shipping costs must be covered by the customer.
Please return items unworn, unused, and preferably in their original packaging. Pack your return securely to avoid damage during transport and send the parcel to:
uhlsport GmbH
c/o VDS Fulfillment
Siemensstraße 14
37412 Herzberg
Germany.
Please note that personalised items are not printed exactly like the original match jerseys of the professionals. For production-related reasons, there may be slight deviations in font, size or placement. However, we always ensure a high-quality and attractive execution of your personalisation.