You can return unworn items within 14 days. Use the return documents, which you can fill out, download, and print from your customer account, or download here as a blank form.

Step 1
Pack the items in the box, include the corresponding return form, and attach the DHL label to the outside of the box. This ensures your return always goes to the correct address – free of charge within Germany. For returns sent from outside Germany, we will charge the incurred costs.

Step 2
You can drop off the package at DHL parcel shops and stations. Please keep the return receipt until we confirm your return. You can find return stations near you here.

Step 3
Once we receive the package, we will refund the purchase amount to the payment method you selected during checkout as quickly as possible.