Within Germany
Standard shipping within Germany costs 4,99 €. You can choose express delivery for an additional 9,99 € to the standard shipping.
The standard shipping within Germany is free of charge if your order value is 99 € or higher. Only the express delivery is chargeable in any case.

Outside Germany
The shipping costs outside Germany vary depending on the destination country. The shipping costs for your order abroad will be displayed in the checkout.

PayPal
When paying with PayPal, you will be redirected to your PayPal account after clicking the button "Complete payment". There you log in and transfer the purchase price according to the specifications of PayPal.

Credit card
When paying by credit card, you authorize uhlsport - by specifying the card type (MASTERCARD or VISA), the card number, the validity date and the check digit - to charge the purchase price to the specified credit card after pressing the button "Complete payment". The credit card will be charged immediately.

SOFORT Überweisung
When paying via SOFORT Überweisung, you authorize uhlsport - by providing the bank details - to collect the purchase price from the specified bank account after clicking the button "Complete payment". The purchase price is due immediately.

Giropay
When paying with Giropay, a window will appear after you have clicked on the button "Complete payment", in which you enter the bank code of the credit institution in order to find the corresponding bank or savings bank. In the next step you will be redirected to the login page of the bank. There you log in with the account number and the personal identification number (PIN) and carry out the payment.

All prices are displayed in Euro by default, include VAT and do not include shipping costs. You can choose between various payment options. Your payment information is encrypted and subject to the highest security standards.

uhlsport reserves the right not to offer certain payment methods or to refer to other payment methods in individual cases during the ordering process.

In case of unavailability of the ordered goods or non-conclusion of a contract for other reasons, uhlsport will immediately refund any payments already received. All other rights of uhlsport remain reserved.

As long as the items have not been packed or shipped it is still possible to change or cancel an order.

To cancel an order, please contact our customer service directly - preferably by phone. They will then look if your order can still be canceled. You can find the contact information below on this page.

You can easily see where your order is currently located by using the DHL shipment tracking service. You will find the shipment number for your order in the shipment confirmation email.

In this case, the package comes back to us as a return and you will be refunded within 14 days. Of course you can order the items again.

An order on shop.uhlsport.com can be delivered worldwide. Nevertheless, we reserve the right not to deliver individual orders to foreign countries (outside Germany) if they do not meet certain requirements for our payment and delivery system.

As soon as you items are shipped, you will receive a shipping confirmation by email. You can track the shipment progress with the tracking number in that email at any time.

Standard shipping time
2-4 business days within Germany (Monday to Friday). The standard shipping time for European countries an countries outside Europe may differ.

Express shipping time
1-2 business days within Germany (Monday to Friday). Express shipping can only be selected if you have entered a phone number in your user profile. The express shipping time for other European countries or countries outside europe may differ.

You can manage your delivery and billing addresses within your customer account.

If you want to change the delivery address of an recently placed and not yet delivered order, please contact our customer service directly - preferably by phone. They will then look if your order can still be processed. You can find the contact information further down on this page.

For orders that have already been shipped, unfortunately it is not possible to change the delivery address. If you cannot cancel it and your order cannot be delivered, it will be returned to us and you will be refunded.