You can return ordered items free of charge within 14 days. However, an item can only be claimed and returned for exchange if it is in unworn condition. Attached tags must not be removed from the item or its packaging. Additionally, personalized items, such as those individually printed or custom-made, are excluded from the right of withdrawal.

On the return form, you can specify your reason for return. Possible reasons include:

• Wrong item delivered
• Defective/worn
• Price/performance issue
• Different from the description
• Different from the image
• Ordered for selection
• Incomplete item
• Delivered too late
• Poor quality

You can also use the return form to provide any other reasons or comments.