FAQ Kempa
Top 3 Questions
As soon as a package is shipped, you will receive a shipping confirmation via email. With the tracking number provided, you can check the shipping status at any time.
Standard shipping time:
2-4 business days (Monday to Friday).
Express shipping time:
1-2 business days (Monday to Friday). Express shipping can only be selected if you have entered a phone number in your user profile.
You can find printable gift vouchers for the Kempa online shop via the menu under "Specials" or simply here.
The value of the gift voucher can range between €15 and €500. You can choose from seven different purchase values and four different designs for your voucher.
We regularly publish promotional vouchers via our newsletter, social media channels, or directly in our shop. These promotional vouchers are always limited in time and only available while stocks last.
Please note that voucher codes, gift vouchers, and bonus points cannot be combined with each other.