You can return unworn items within 14 days. Use the return documents, which you can either fill out, download, and print in your customer account or download here as a blank form.

Step 1
Pack the items in the package, include the corresponding return slip, and attach the appropriate DHL label to the outside of the package. This ensures your return is sent to the correct address – free of charge within Germany.

Step 2
You can drop off the package at DHL parcel shops and Packstations. Please keep the return receipt until we confirm your return. You can find return locations near you here.

Step 3
Once the package has arrived, we will refund the purchase amount as quickly as possible to the payment method used for your order.