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An order at can be delivered to delivery addresses worldwide. Nevertheless, we reserve the right not to deliver individual orders to foreign countries (outside Germany) if they do not meet certain requirements for our payment and delivery system.

When will my order arrive?
As soon as a package is shipped, you will receive a shipping confirmation by email. We will provide a tracking number if possible, so you can track the progress of the shipment at any time.

Standard shipping time: 2-4 business days (Monday-Friday). The standard shipping time for European countries or countries outside Europe may differ.

Express shipping time: 1-2 business days (Monday-Friday) (express shipping can only be selected if you have entered a phone number in your user profile). The express shipping time for other European countries or countries outside Europe may differ.

Delivery to foreign countries (outside Germany): Since our deliveries are handed over to third party shipping companies at national borders, we are unfortunately not able to give exact information about the shipping time to your country. When ordering from non-EU countries, additional costs for importation like customs fees and customs duties may apply to your order. The receiver/customer is responsible for settling all charges directly with the local authorities, we will not collect import duties or customs charges at checkout. For further details please contact your country’s importing authority.

What does the shipping cost?

Shipping within Germany and other countries

Standard shipping costs 4.99 Euro within Germany. Shipping costs outside Germany will be displayed in the checkout depending on the destination country.
You can select express shipping for an additional € 9.99 to standard shipping. This option is not available outside Germany.

For orders from 99 Euro and above, standard shipping within Germany is free. Only the express delivery is chargeable in any case. Deliveries abroad are excluded from this rule.